Privacy Policy

Last Updated: September 24, 2026

Dear Mixed Me (“Dear Mixed Me,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, place an order, or contact us.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

When you use our website or place an order, we may collect information you provide to us, including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Information you provide when contacting us
  • Information submitted through forms on our website

When you visit our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information, operating system, pages visited, referring website, and other information about how you interact with our website.

2. Payment Information

Payments are processed through the payment providers made available through our WooCommerce checkout.

We do not intentionally store complete payment-card information on our website when that information is processed by a third-party payment provider.

Those payment providers may collect and process payment information according to their own privacy policies and terms.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments
  • Provide printing and shipping fulfillment
  • Send order confirmations and shipping updates
  • Respond to customer-service requests
  • Provide information you request
  • Maintain business and transaction records
  • Prevent fraud and misuse
  • Maintain and improve our website
  • Analyze website performance and usage
  • Send marketing communications where permitted and where you have provided the appropriate consent
  • Comply with applicable legal obligations

4. Lulu Direct and Order Fulfillment

Dear Mixed Me uses Lulu Direct as a third-party print-on-demand printing and fulfillment provider.

When you place an order through our website, information necessary to produce and deliver your order may be transmitted to Lulu Direct. This may include information such as your name, shipping address, order information, and other information necessary to fulfill the order.

Lulu Direct prints, packages, and ships products purchased through merchant websites. Lulu’s current documentation confirms that customers purchase from the merchant’s website and that Lulu acts as the merchant’s printing and fulfillment partner for Lulu Direct Standard.

5. Other Service Providers

We may use third-party service providers that help us operate our business, including providers for:

  • Website hosting
  • WooCommerce and ecommerce functionality
  • Payment processing
  • Printing and order fulfillment
  • Shipping and delivery
  • Website analytics
  • Email communications
  • Security and fraud prevention

These providers may receive information necessary to perform services on our behalf.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Operate essential website functionality
  • Remember shopping-cart and checkout information
  • Understand website usage
  • Improve website performance
  • Maintain website security
  • Measure marketing performance where applicable

You may be able to control certain cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Children’s Privacy

Dear Mixed Me is a children’s book brand, but our online store is designed primarily for parents, guardians, caregivers, educators, gift buyers, and other adults.

We do not knowingly request or encourage children under 13 to provide personal information to us through our online store.

We do not knowingly collect personal information directly from children under 13 for marketing purposes.

Parents and guardians should supervise children’s use of online services.

If you believe that a child has provided personal information to us, please contact us at:

info@dearmixedme.com

We will review the request and take appropriate steps as required by applicable law.

The Children’s Online Privacy Protection Act (COPPA) can apply to websites and online services directed to children under 13, and in some circumstances to general-audience services that knowingly collect information from children.

8. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as:

  • Completing transactions
  • Providing customer service
  • Maintaining business and accounting records
  • Resolving disputes
  • Preventing fraud
  • Complying with legal obligations

We seek to retain personal information only for as long as there is a legitimate business or legal reason to do so.

9. Your Privacy Choices

Depending on where you live and applicable law, you may have rights concerning your personal information, including rights to request access, correction, deletion, or information about how your information is used.

To submit a privacy-related request, contact:

info@dearmixedme.com

We may need to verify your identity before completing certain requests.

10. Third-Party Websites

Our website may contain links to third-party websites, including retailers, social-media platforms, or other services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policy of any third-party website you visit.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the “Last Updated” date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Dear Mixed Me
Email: info@dearmixedme.com

Scroll to Top