Terms & Conditions

Last Updated: September 24, 2026

Welcome to Dear Mixed Me.

These Terms & Conditions (“Terms”) govern your access to and use of dearmixedme.com, including purchases made through our online store.

By using our website or placing an order, you agree to these Terms.

1. About Dear Mixed Me

Dear Mixed Me operates an online store offering the Dear Mixed Me children’s picture book and other products that may become available through our website.

2. Products

We make reasonable efforts to ensure that product descriptions, images, prices, and other information on our website are accurate.

Product colors and appearance may vary depending on your device, screen, browser, or other display settings.

3. Pricing

The current listed retail price for the Dear Mixed Me book is:

$20.99 per copy

Shipping charges are shown separately during checkout.

We reserve the right to correct typographical, pricing, product-description, or other errors.

4. Orders

When you place an order, you are submitting a request to purchase the selected product.

An order may be refused or canceled where permitted by applicable law, including in circumstances involving:

  • Pricing errors
  • Suspected fraud
  • Payment problems
  • Technical errors
  • Fulfillment limitations
  • Incorrect product information
  • Other legitimate business or legal reasons

5. Payment

Payment must be successfully authorized through the payment method available at checkout before the order can be processed.

6. Print-on-Demand Fulfillment

Dear Mixed Me uses Lulu Direct for print-on-demand printing and fulfillment.

Your order is purchased through Dear Mixed Me, and Lulu Direct acts as our printing and fulfillment partner.

Under Lulu’s current Lulu Direct Standard terms, merchants using integrations such as WooCommerce act as the Merchant of Record, while Lulu acts as the printing and fulfillment provider.

7. Shipping

Shipping options, prices, and estimated delivery times are displayed during checkout.

Delivery estimates are not guaranteed.

Please see our Shipping & Delivery Policy for additional information.

8. Refunds, Returns, and Cancellations

Refunds, returns, replacements, and cancellations are governed by our Refund & Return Policy.

Nothing in these Terms is intended to remove rights that cannot legally be excluded under applicable law.

9. Customer Support

Dear Mixed Me is the primary customer-service contact for orders placed through our website.

For questions regarding:

  • Orders
  • Shipping
  • Tracking
  • Address changes
  • Cancellations
  • Refunds
  • Returns
  • Damaged products
  • Printing defects

please contact:

info@dearmixedme.com

This is consistent with Lulu Direct’s current seller-responsibility requirements: Lulu states that merchants are responsible for customer support and should work with Lulu Direct when a fulfillment or manufacturing issue requires investigation.

10. Intellectual Property

Unless otherwise stated, the content on this website, including:

  • Text
  • Illustrations
  • Artwork
  • Photographs
  • Logos
  • Graphics
  • Product designs
  • Branding
  • Website content

is owned by or licensed to Dear Mixed Me.

You may not reproduce, distribute, modify, publicly display, sell, or commercially exploit our copyrighted material or branding without prior written permission, except where permitted by applicable law.

11. Website Use

You agree not to use our website to:

  • Violate applicable laws
  • Attempt unauthorized access
  • Interfere with website security
  • Introduce malicious software
  • Scrape or copy website content for unauthorized commercial purposes
  • Commit fraud
  • Interfere with another person’s use of the website

12. Third-Party Services

Our website may rely on third-party services, including WooCommerce, payment processors, Lulu Direct, shipping carriers, analytics providers, hosting providers, and other technology providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party providers except to the extent required by applicable law.

13. Website Availability

We work to keep our website available and functional, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Website functionality may occasionally be affected by maintenance, hosting problems, software updates, third-party services, technical failures, or circumstances beyond our reasonable control.

14. Changes to Products and Website

We may update, modify, suspend, or discontinue products, website features, content, pricing, or services at any time, subject to applicable law.

15. Changes to These Terms

We may update these Terms from time to time.

When we update them, we will change the “Last Updated” date shown at the top of this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

16. Applicable Law

These Terms are subject to applicable laws and regulations.

Any dispute will be handled according to the laws and applicable jurisdiction governing the relationship between you and Dear Mixed Me, except where applicable consumer-protection law provides otherwise.

17. Contact

If you have questions about these Terms, contact:

Dear Mixed Me
Email: info@dearmixedme.com

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