Shipping & Delivery Policy

Last Updated: September 24, 2026

Thank you for shopping with Dear Mixed Me.

Dear Mixed Me books are produced using a print-on-demand fulfillment model. Your book is printed after your order is placed rather than being shipped from traditional inventory.

Lulu Direct confirms that orders placed through merchant websites are printed, packaged, and shipped after the order is submitted.

1. Order Processing and Production

After your order is submitted, it is sent to our fulfillment partner for production.

Because each book is produced on demand, there is a production period before the order is shipped.

Lulu currently states that production generally takes approximately 3–5 business days, although production times are estimates and can vary based on factors including demand, product specifications, print-facility capacity, and order quantity.

Production and delivery dates are estimates and are not guaranteed.

2. Shipping Options

The following shipping options and prices are currently offered through our store for applicable orders:

Shipping Method Estimated Delivery Shipping Fee
Mail 12–14 days $13.00
Ground Home 10–12 days $21.00
Priority Mail 10–12 days $22.00
Expedited Shipping 7–9 days $29.00
Express Shipping 6–8 days $45.00

Shipping availability, rates, and estimated delivery times may vary depending on destination, product, quantity, and fulfillment conditions.

The shipping option and estimated delivery information displayed during checkout should be considered the most current information applicable to your order.

3. Delivery Estimates

Delivery estimates are not guaranteed delivery dates.

Total delivery time may involve both:

Production time + carrier transit time

Shipping may take longer because of:

  • Carrier delays
  • Weather
  • Holidays
  • High seasonal demand
  • Production capacity
  • Incorrect or incomplete addresses
  • Customs or import procedures
  • Other circumstances outside our reasonable control

Lulu specifically states that production and delivery estimates are not guaranteed.

4. Tracking

When tracking information is available, it will be provided through the shipping notification associated with your order.

Tracking is generally generated after the order has shipped.

5. Shipping Address

Customers are responsible for providing an accurate and complete shipping address during checkout.

If you realize that your address is incorrect, contact us immediately at:

info@dearmixedme.com

Address changes may only be possible before an order ships and cannot be guaranteed. Lulu’s current guidance states that address changes must be requested through the merchant and cannot be guaranteed.

6. Delayed or Missing Orders

If your order has not arrived after the applicable estimated delivery window, please contact us at:

info@dearmixedme.com

Please include your order number and the email address used to place the order.

We will review the order and, where appropriate, work with our fulfillment and shipping partners to investigate the issue.

7. Damaged or Defective Books

If your book arrives damaged or has a manufacturing or printing defect, please contact us as soon as possible.

Please provide:

  • Order number
  • Description of the problem
  • Clear photographs of the book
  • Photographs of the packaging, when relevant

We will review the issue and work with our fulfillment partner where necessary.

Lulu currently states that verified manufacturing/printing defects reported within its applicable 60-day replacement period may qualify for replacement.

8. International Orders

If international shipping is offered for your destination, delivery times and shipping availability may vary.

Customers may be responsible for customs duties, import taxes, VAT, GST, or other charges imposed by the destination country unless otherwise stated at checkout.

9. Questions

For shipping or delivery questions, please contact:

info@dearmixedme.com

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